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How rc999 Handles Your Personal Information

When you open an account with us, share payment details through JazzCash, Easypaisa, or Raast, or simply browse on your mobile, we collect certain information to keep things running properly.

Account Data ProtectionJazzCash & Easypaisa PrivacyCookie ControlsYour Right to Access DataContact Our Privacy Team
rc999 How rc999 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to delete something, or raise a concern about how your information has been handled, there are three ways to get in touch. We aim to respond to all privacy-related requests promptly. For account-specific queries — like checking which payment method is stored or updating your contact number — your account settings panel is the fastest route before reaching out to the team.

Email Support Send your privacy request to our support email. Include your registered account username so we can locate your record and respond without delay.
Live Chat Use the live chat on rc999 to speak with a support agent. State that your query is a privacy or data request and it will be routed to the right team.
Account Settings Panel Log into your account, go to Settings, and you can review stored payment methods including your linked JazzCash or Easypaisa details directly.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take concrete steps to keep your account information secure. Your login credentials are encrypted, and we use OTP verification when a new device tries to access your account — so if someone else picks up your phone, they cannot simply walk into your wallet. Payment data linked to JazzCash, Easypaisa, or Raast is stored in tokenised form; we never hold your full wallet PIN or bank credentials. Cookies on rc999 are used to maintain your session and remember your preferences — you can manage these through your browser settings at any time.

OTP Device Verification

Every new device login triggers a one-time password check to your registered mobile number, so unauthorised access is blocked before it reaches your account balance.

Tokenised Payment Storage

JazzCash, Easypaisa and Raast details are stored in tokenised form only. We never retain your wallet PIN, full account number or bank login credentials.

Cookie Management

Session cookies keep you logged in as you move between games and your account wallet. You can clear or block these through your mobile browser or device settings at any time.

Data Retention Period

We keep your account record for as long as your account is open. After closure, data is held only for the period required by applicable regulations, then securely deleted.

Common Questions About Your Privacy on rc999

These are the questions we hear most often from people in Pakistan who want to understand their data rights and how their information is used when they access rc999 via mobile or browser.

We collect your name, contact number, and any payment method you register — JazzCash, Easypaisa, Raast, or bank transfer. Device and session data is also logged automatically for security purposes.

Yes. You can submit a data deletion request via live chat or email. We will action it in line with applicable regulations, which may require us to retain certain transaction records for a defined period.

Only with the payment processors needed to complete your JazzCash, Easypaisa, or Raast transactions, and only the minimum data required. We do not sell your information to third parties.

Contact our support team via live chat or email with your account username. We will compile a summary of the personal data we hold and send it to your registered contact address.

We use session cookies to keep you logged in and remember your preferences. You can manage or clear these through your mobile browser settings without losing your account access.

We use OTP verification whenever a new device connects to your account. Combined with encrypted credentials and tokenised payment storage, this prevents unauthorised use even if your device is shared.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.